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Rewards FAQ

Unfortunately that is not an option. If you need to do so you must download the app on your new device and re-register with your new phone number. Once you do, reach out to webmaster@myearthbowl.com and we will switch your points and rewards from your old account to your new one.

You must register for the app with the same email address you received your previous Earth Bowl communications at. That is the email that was migrated into the new app with any existing points or rewards that you had.

No, our program only rewards customers if they dine instore, or order off order.myearthbowl.com.

In the Reward portion of the app, your point tally is located at the top of the page. Our program will credit your account automatically and or the rewards will populate in your account that can be redeemed. If they are locked, you do not yet have enough points to unlock that particular reward.
From the home screen if you click on the reward icon, any rewards that you have earned will appear here.

In addition to the $10 Earth Bowl Bucks back for every $100 spent, you will get these rewards: – $10 Earth Bowl Bucks when you sign up as a new loyalty member. – $10 Earth Bowl Bucks for your birthday (expires one month after your birthday). AND, other surprise rewards throughout the year.

This part is really easy and really cool. From the home screen you will select the Scan icon. Your server will use their handheld terminal to scan your device. From that point forward your app is linked to your check for that visit and you will earn the points. OR, let the host know your phone number and we will get you entered.
Following the same process described above, once you are connected to your check, your server will see any eligible rewards that you have in your account and will ask you if you would like to redeem one on that visit.
YES! In that case, you would simply go to your rewards on the app, select the one you would like to redeem through an online order and click, “order now.” From there the eligible item you order will be discounted in your cart.
Yes, you most certainly will!
YES! We can look you up in our store by the phone number or email associated with your account.

Yes, you can, simply send a picture of your receipt to webmaster@myearthbowl.com and we will apply those points to your account. If you do not have a receipt, we are unfortunately unable to provide points for that visit.

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